Page Title

Privacy Policy

Privacy Policy
Last Updated: 30/07/2025

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Introduction
At Utopia Cards And Collectibles (trading as Cards TCG Ltd), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Website") and purchase products from us. By using our Website, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect
We collect different types of information to provide and improve our services to you. The information we collect includes:

• Personal Information: When you create an account or place an order on our Website, we may collect personal details such as your name, email address, billing address, shipping address, phone number, and payment information.

• Technical Information: We automatically collect information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, and pages visited on our Website. This helps us improve the functionality and user experience of our Website.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Website and personalize your experience. For more details, please refer to our Cookie Policy [insert link to Cookie Policy].

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2. How We Use Your Information
We use your personal information for various purposes, including:

• To process your orders: We use your information to process, fulfill, and manage your orders, including payment processing, shipping, and returns.

• To communicate with you: We may send you updates regarding your orders, promotional offers, and other information related to our products and services. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.

• To improve our services: We analyze user behavior to improve the design, functionality, and content of our Website.

• To comply with legal obligations: We may use your information to comply with legal requirements and resolve any disputes.

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3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us with processing orders, payment processing, shipping, and other business operations. These third parties are required to protect your information and are not permitted to use your data for any other purposes.

• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or government inquiry).

• Business Transfers: In the event that our business is acquired, sold, or merged with another entity, your personal information may be transferred as part of that transaction.

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4. Data Security
We take the security of your personal information seriously and employ industry-standard security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
Under data protection laws, you have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to request corrections to any inaccurate or incomplete information we hold about you.

• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

• Objection: You have the right to object to the processing of your personal information for marketing purposes.

• Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

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To exercise these rights, please contact us at Admin@pokeutopia.com. We will respond to your request within the timeframes set out by applicable data protection laws.

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6. International Transfers
If you are located outside the UK or the European Economic Area (EEA), please be aware that your personal information may be transferred to, stored, and processed in the UK. By using our Website, you consent to the transfer of your data to the UK and understand that data protection laws in the UK may differ from those in your country.

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7. Children’s Privacy
Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please

contact us:

Utopia Cards And Collectibles Utopia (Cards TCG Ltd)
Email: Admin@pokeutopia.com

Address: 
PO Box Name: UTOPIA
PO Box Number: 18,925
Post Town: HALESOWEN
PO Box Postcode: B62 2LR
Company Registration Number: 16165752